Lalita Hirve, IT Operations

Master’s, Computer Science, George Mason University
Executive Master of Business Administration, University of North Carolina
Bachelor’s, Electrical Engineering, Mumbai, India

What inspired you to choose the MSRB? 
Having worked most of my career in large organizations, I was looking for a small company where I can make a big impact. The day I learned about the job opening and read about the MSRB, I knew instantly this was the place for me. I have been with MSRB for three years and I feel that it is the best place I have ever worked!

What do you do on the job? Describe a typical day: 
Being the Director of IT Operations, my primary responsibility is to ensure that all MSRB critical systems are operational 24x7. Besides providing leadership and management of the IT Operations team, a typical day would include monitoring and maintaining our systems and services to meet the needs of the business; releasing new features to the production platform and making operational decisions to fulfill the mission of the MSRB. 

What I love most about my job is... 
The people! I work with amazing team members! We are like a family helping each other out. We work hard and we also have a lot of fun. Besides the people, being in IT Operations brings new challenges each day and troubleshooting/fixing issues is what I love best about my job!

My greatest achievement at the MSRB was when... 
As the Disaster Recovery Lead, I successfully executed the MSRB 3rd Business Continuity/Disaster Recovery Exercise in less than an hour (50 minutes) from Exercise notification, through failover and recovery, and finally testing to validate operational readiness in the alternate site.

When I am not at work, I am... 
Bird watching.